Strengths & Weakness of VA AG Website
STRENGTHS & WEAKNESSES OF VA ATTORNEY GENERAL WEBSITE:
Strengths
Virginia Attorney General Judy Jagdmann’s website is full of information, much of it helpful, such as warning consumers about common scams after natural disasters. In addition to a picture of her at the top left corner of the website, there is a picture of her being sworn in, with her children at her side (holding the bible), which is appealing. The website also clearly explains that she was unanimously confirmed by the Virginia General Assembly to replace AG Kilgore. Also good is her “Kids!” section, at the top of her site, and in color. It includes a quiz that kids can take for online safety. There is a clear privacy policy, and the media office contact information is three clicks from the home page. Other helpful information includes a link to the "Stop Domestic Violence" program which trains salon professionals to spot & report evidence of domestic violence, a link to cyber-crime and other tech issues such as spam and do not call registry. There is also useful information on identity theft and telemarketing. There is also a list of e-mail addresses, based on issues dealt with by different office departments.
Weaknesses
The website has no picture of the AG with symbols of power, and no pictures of her with kids other than her own (this could be important, given accusations in the media that she is short-changing disabled children). Strangely, many links lead to pages with bullets that, for lack of a better word, I’ll call “ghost links,” where you don’t see the link until you click on an area that seems to be blank (kind of like “mystery meat!”). In addition, when they appear, they are usually in a florescent pink color that is difficult to see on a computer screen. In addition, many of her links lead to complicated pages in “legalese,” rather than plain English. (Many of those links are labeled from the point of view of a lawyer, such as “official opinions.”) The “news releases” link leads to a list of dates, (which end in May, so it has not been updated), and you have to then click on a date to finally see the press release, rather than allowing you to peruse press releases by headline.
While e-mail addresses are given, you first have to click on “our office,” then
on the last bullet that says “contact us,” then get to a page with a map, that says “click here” to reach a certain department, which finally leads to e-mail addresses. E-mail addresses should be much more accessible.
In addition, there are some places on the site where phrases are underlined but not clickable. Finally, a link to the “Virginia Cyber Crime Task Force” misspells Virginia!
In short, Attorney General Jagdmann’s website has some useful information, but needs to be written more from the point of view of providing service to the user, and less from the point of view of a lawyer. Links needs to be clearer, better explained, and updated.
(I forgot to add that it should have an "en espanol" button.)
Strengths
Virginia Attorney General Judy Jagdmann’s website is full of information, much of it helpful, such as warning consumers about common scams after natural disasters. In addition to a picture of her at the top left corner of the website, there is a picture of her being sworn in, with her children at her side (holding the bible), which is appealing. The website also clearly explains that she was unanimously confirmed by the Virginia General Assembly to replace AG Kilgore. Also good is her “Kids!” section, at the top of her site, and in color. It includes a quiz that kids can take for online safety. There is a clear privacy policy, and the media office contact information is three clicks from the home page. Other helpful information includes a link to the "Stop Domestic Violence" program which trains salon professionals to spot & report evidence of domestic violence, a link to cyber-crime and other tech issues such as spam and do not call registry. There is also useful information on identity theft and telemarketing. There is also a list of e-mail addresses, based on issues dealt with by different office departments.
Weaknesses
The website has no picture of the AG with symbols of power, and no pictures of her with kids other than her own (this could be important, given accusations in the media that she is short-changing disabled children). Strangely, many links lead to pages with bullets that, for lack of a better word, I’ll call “ghost links,” where you don’t see the link until you click on an area that seems to be blank (kind of like “mystery meat!”). In addition, when they appear, they are usually in a florescent pink color that is difficult to see on a computer screen. In addition, many of her links lead to complicated pages in “legalese,” rather than plain English. (Many of those links are labeled from the point of view of a lawyer, such as “official opinions.”) The “news releases” link leads to a list of dates, (which end in May, so it has not been updated), and you have to then click on a date to finally see the press release, rather than allowing you to peruse press releases by headline.
While e-mail addresses are given, you first have to click on “our office,” then
on the last bullet that says “contact us,” then get to a page with a map, that says “click here” to reach a certain department, which finally leads to e-mail addresses. E-mail addresses should be much more accessible.
In addition, there are some places on the site where phrases are underlined but not clickable. Finally, a link to the “Virginia Cyber Crime Task Force” misspells Virginia!
In short, Attorney General Jagdmann’s website has some useful information, but needs to be written more from the point of view of providing service to the user, and less from the point of view of a lawyer. Links needs to be clearer, better explained, and updated.
(I forgot to add that it should have an "en espanol" button.)
0 Comments:
Post a Comment
<< Home